Netflix is brilliant.
Netflix has transformed the television industry. Netflix has made the major
networks sit up and take note.
These are the words on the lips
of industry figures and viewers alike. At television festivals, Netflix is the
buzzword that appears in every speech and debate. At last year’s Edinburgh
Television Festival, Kevin Spacey said that we
are entering a golden age of television, and he credited the viewers as the
people who now hold the real power. We do. Increasingly, we can have what we
want, when we want it. And Netflix is leading the way. Once an uncertain predator lurking in a very
overcrowded forest, the success of House of Cards and Orange is the New Black (to
name but two), has ensured Netflix’s emergence as a serious player in the
broadcasting firmament.
Or has it?
Let’s look at the upside first.
There is no doubt that the Binge Viewer is the new
couch potato. Forget the image of the
sloth getting fatter on the sofa, the BV is an altogether more glamorous
concept: a highly motivated, high energy, enthusiastic viewer, who doesn’t just
love and watch TV but needs to share his/her views with others who have enjoyed
the same experience. Where the couch potato was a loner, the BV is out to show
just how much they are capable of consuming without tiring, and to out-rival
all viewer competitors in that consumption. The BV is a greedy creature, but
can chew TV up and spit it out at an alarming rate. Binge viewing is the new black, and although,
according to reports, 90% of people still watch TV in real time, increasing
numbers of us are taking advantage of entire series being made available in one
great feast, and gorging ourselves over hours, days, and even weeks.
The box set never quite managed that, despite having been around for a
long time. It was the thing people bought before Catch Up and On Demand, when
they wanted a permanent memento of shows that had already been aired. Some
bought box sets because they had missed key episodes and wanted to experience
the narrative from start to finish.
But the trouble with box sets is that they are what they say on
the tin: boxes. Having only just recently dispensed with my video library (what
were those bricks all about, eh?) and replaced them with DVDs in boxes, I now
find myself consigning them to the scrapheap too, in favour of storing
everything online and running it, through a feed on my laptop, to my 50 inch TV
screen. The pain in the neck is having to keep getting up if I wish to pause
viewing, as my sofa is on the other side of the room from the equipment, but I’m
sure there’s a geek working on that even as I write (the magic tool might even
already be out there).
Box sets were undoubtedly the first generation of binge products,
but Netflix leads the new generation of bingers.
I was one of many who watched Kevin Spacey in Netflix’s first
original series, House of Cards. Based on Andrew Davies’s original UK 1990
series (based on the Michael Dobbs novel), starring Ian Richardson as ruthless
politician Francis Urquhart (changed to Underwood for the US version), it is a
feast of massive proportion. I watched the first eight episodes on my laptop
from my bed one Saturday and the remainder via the feed to the TV the day after
(it is now, of course, available as part of my regular TV package).
Binge viewing is a bizarre experience. When immersed in the
process, I don’t want to talk to anyone, go anywhere, or do anything else. I can’t
even be bothered to cook. In the case of House of Cards, the production
consumed me, not only for its extraordinary quality and Spacey’s breathtakingly
brilliant performance (the man can do no wrong in my book), but because I lived
within my own little bubble throughout, feeling protected from the horrid
things going on in the real world.
It could be said that the box set can deliver the same, but there
is something very different about opening a box, putting on a DVD, and the
seamless, altogether more fluid experience of bingeing. I then watched another
Netflix original series, Orange is the New Black, set in a women’s prison, and
no sooner did one episode finish than a caption came up saying “Your next
episode will start in 10 seconds.” And so, I was hooked. What the heck, I
reasoned, now that it’s started, I might as well watch another one. I was
finally falling sleep at 5am, having found it impossible to tear myself away.
It is the sharing experience, however, that makes binge viewing different
from the old box set viewing. I can count on one hand the people I know who
bought box sets, but the former has caught something unique: it is obviously
not the shared experience as TV in real time, but in its intensity, it creates
the sensation of being part of a global viewing audience. Traditional viewers
continue to talk about big entertainment shows such as The X Factor the morning
after the night before; but the discussions about House of Cards are ongoing.
The proliferation of satellite TV largely removed that collective viewing
experience – the “Did you see?” factor. Netflix has resurrected that
experience, but in a different format: now, the collective experience is
talking about bingeing the morning after the entire weekend before.
So far, so good. But at present, to me, Netflix cannot deliver in the
area that matters most to viewers – ongoing quality. Where, for example, broadcasters
such as CBS (The Good Wife, NCIS) and USA (Suits, White Collar) produce top
quality drama that just gets better and better each season, both House of Cards
and Orange is the New Black have under-delivered on their second series. The
performances remain brilliant in the former, but the stealthy rise to power
that characterised series one is something that would have been better suited
to a run of at least five series before the protagonist achieved his goal.
Francis did, quite simply, arrive too soon, and while his ambitious wife Claire
(Robin Wright) has taken on Lady Macbeth type qualities, there is only so much a
character’s staring into the middle distance a viewer can take as an
alternative to more substantial content.
As for OITNB, the first two episodes of series two are not just inferior
to their predecessors, they are downright bad. Number two is dire. Woolly
writing, poorly constructed, weak storylines (not to mention the absence of the
lead character, Piper (Taylor Schilling), it will be a triumph of force over
desire that gets me to episode three.
Does Netflix have what it takes to sustain quality over at least half a
dozen series, or is its fundamental skill hitting the ground running and making
a loud bang before fizzling out? Is it, in essence, the Myspace of broadcasting,
treading water until the Facebook of the industry topples it from its throne?
Netflix and binge viewing may be the new black, but there is more to innovation than being the new kid on the block. There are always smarter kids snapping at
your coat tails.
Just ask the Winklevoss twins.
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