A month is a long time in Hollywood.
There I was, all set to go home, waxing lyrical on September 6th about my family and friends, while declaring my LA life over, and yet here I am. Still. And, what’s more, in a different apartment, with another signed lease, engaged in an enormous writing project.
I can’t divulge the details just yet, but it is hugely exciting and, as I need regular access to the subjects, whose biography I am writing, have decided to stay on, rather than conduct the whole thing via e-mail and phone from back home.
No, I have not emigrated, and will still be back in the UK on two extended trips before Christmas, for all the reasons I detailed in my last blog. But I am yet again going to be an East/West commuter and sharing nights out with my flight crew chums from Virgin and Air New Zealand.
My mother in particular is being incredibly understanding. She knows what a tough year it has been, and this project could really transform my life. She is used to my changes of fortune and also my changes of address, and I could not wish for better support. My friends, also, while probably thinking I am insane, are excited for me.
But I have moved. After 18 months of living in Beverly Hills, I decided to try a different area. In recent months, I have been going to Santa Monica’s ocean front several times a week on the bus: a journey that took over half an hour. Much as I have enjoyed the exclusivity of Beverly Hills, it can hardly be called real life. The nearest supermarket was over a mile away; buying a pint of milk at night was harder than keeping a cow in the bathroom. Although there was a Whole Foods two miles away, I could no longer afford their prices. My screams at the checkout were beginning to frighten the locals.
Having looked at some dire places near the sea front, I decided upon a very high spec, modern apartment about a five-minute drive away from the coast. My new landlord owns the spectacular kitchen store below, so I now have the appliances I have always dreamed of. My fridge is like a second home. I could take in a couple of lodgers in the oven and never bump into them.
Close by and within walking distance, is the store Smart and Final, which is cheap, cheap, cheap; and, a few doors from that, the Star Market, an Oriental store with hundreds of spices and exotic fruits. The Wine Expo one block away has as good a selection of European wines as I ever saw when living in France; on Saturday, they are opening their very nice wine bar. And, opposite, there is Busby’s Sports Bar.
I’m not sure whether I will be a regular in Busby’s, which is a real All Guys Together sort of place - the kind you see in movies, before reaching for the remote to see if there is a rom com on another channel.
The clientele is very tall, they shout at screens showing games that, to me, have incomprehensible rules; they high five each other when someone scores (which appears to be often); they wear baseball hats and drink beer, while wolfing down plates of chicken wings the size of small poultry farms.
Luckily, I don’t hear any of the noise from Busby’s in my apartment, which, being far set back from the road, is unbelievably quiet, and I already feel very settled. I had everything unpacked and in its place within 48 hours, including my alphabetically ordered books – and spices. And I have already been to a cheese and wine evening at an apartment, where my new neighbour was introducing a line of beauty products.
I have also been to the fabulous Wine Lounge at the top of the new Santa Monica shopping mall, and again to my regular haunt the King’s Head, the British pub close to the front.
And who should I see in the King’s Head, but David Beckham. Sitting at the opposite table, in his baseball cap and vest, having lunch with his three kids. I could barely swallow my fries.
It was all rather sweet. David cut up the younger boy’s food and was openly affectionate with them, like any normal doting dad. And what well behaved children. Polite, friendly to the staff, they were adorable and stood patiently by as other diners, clocking the star, moved in for photos and autographs as the party stood up to leave.
Okay, yes, I was one of them. Having seen David in my gym, where Victoria regularly works out, too, I was playing it cool. And then couldn’t. So there he is, on my Blackberry, in a very blurred photo (the female fan taking it was so excited, she was shaking uncontrollably), with me looking like a Lilliputian tucked under David’s well muscled arm.
They were all going next door to the Tudor shop where, joy of joys this week, I was able to buy Heinz baked beans. And proper Irish sausages. And a chicken and mushroom pie. Real British food. You can take the girl out of Wales, but . . .
It is still easy to get around on the bus, which goes from right outside my apartment block, and yesterday I went to West Hollywood, where I saw yet another sports superstar - Mike Tyson, sitting right across from me in a hostelry. I decided not to venture forth in quite the same manner as I had with David. I value my ears. Not to mention my . . . Well, we all know the boxer’s history. He was laughing uproariously with some friends, with his mouth wide open and baring his teeth. All he was missing was a lion tamer.
So, another chapter begins, and the roller-coaster at the end of Santa Monica pier beckons. It’s an appropriate metaphor for the fortunes of my strangely ever-changing life.
Welsh journalist and broadcaster Jaci Stephen takes a sideways look at life in the USA, with all the fun, strangeness and, along the way, heartache, that her nomadic, transatlantic existence brings her.
Tuesday, September 28, 2010
Monday, September 6, 2010
Tony Blair - My Part In His Book's Downfall 9/6/10
Technical failure, terrorism, another BA strike – we are beset by so many fears in the age of modern flying; and yesterday, I was able to add another to my list. The low-flying book.
I’d been reading extracts from Tony Blair’s memoirs on the train on my way to Heathrow. Leaving his sniping about Gordon Brown aside, his excessive use of the exclamation mark and the awful title, A Journey (living in LA, I am so sick of everybody’s bloody emotional and spiritual journeys), I thought there was enough of interest to warrant my buying a copy for the long flight back to LA.
The problem was, that as it is number one on the WH Smith bestseller list, it was on the top shelf. Not being one for girlie mags, and being a semi-dwarf, I have never been over- familiar with the top shelf, so I took what seemed like the easiest route, stretched up with a kind of little hop, too, and tried to grab a copy.
Big mistake. The book I grappled with flew off the shelf, crashed onto my face, cut my cheek open and left me with a whacking great bruise and in rather a lot of pain.
It’s a big book. Well, it’s a big book for a small cheek and rather delicate cheekbone. It was a veritable weapon of mass destruction, to be honest, and an attack that left me having to fill out a personal injury form while pressing an ice-pack to my face.
I really wish I’d paid more attention to those TV ads fronted by Billy Murray, who used to be in The Bill and EastEnders; he’s now on screen telling you how to get a lawyer to sue the arse off people who piss you off. I vaguely recall that his ads are for criminal lawyers, and I’m not entirely sure whether a book would technically qualify as an assailant, but I’m sure it’s worth a call.
In the Star Alliance lounge, where I went to recover from my attack, John from WH Smith and Susan from Air New Zealand administered to my needs, and the staff on board ANZ checked on my wellbeing throughout the flight.
As for Tony’s book, I never even opened it. It stayed in the overhead locker for the entire 12 hours, as there was no way I was going to risk another mid-air collision with the thing.
I can never decide what to do for entertainment on the plane. I usually buy half a dozen books but never get to read them, because most passengers pull down the window blinds within minutes of being airborne, and leave the cabin in relative darkness.
I’m running out of films, too, as I have made the journey so often (that’s journey with a small “j”, Tony! And that’s the way to use an exclamation mark, by the way!! And that's not.).
The Lovely Bones and My Sister’s keeper had me sobbing so uncontrollably throughout, I though I would need paramedics to resuscitate me on arrival. Dying, or already dead young girls are not the stuff of in-flight entertainment, I have decided.
I loved Ricky Gervais’s The Invention of Lying, which has an immense profundity at its comic heart; and yesterday I really enjoyed Sex and the City II, along with The Juliet Letters.
Mind you, it was hard to concentrate on either, as the woman in the opposite aisle was laughing so much throughout the episodes of Only Fools and Horses she was watching, I thought she would have to be sedated.
I’ve been making the journey regularly for nearly two years now, and this one, the penultimate one before returning to the UK at the end of the month, was an emotional one.
I’ve made quite a few friends, both among passengers and staff. I’ve travelled with celebrities – Sharon Osborne, La Toya Jackson, Mel B – and chatted to many writers and producers.
I’ve eaten both great food (ANZ) and not so great (Virgin). I’ve travelled in a wheelchair to the plane when I did my back in, and I’ve lost a hugely expensive tennis bracelet that I still can’t bear to think about.
I’ve seen more films than I ever would have managed to do on dry land, and written thousands upon thousands of words of my book.
I’ve cried when travelling to or from a funeral or memorial service, and I’ve travelled with great excitement when knowing I am going to see family or friends and share in more joyous activities in their lives.
Most significantly, perhaps, the fear I once had of flying has completely disappeared. It certainly feels a lot safer than trying to cross the road in LA.
True, that fear has been replaced by a fear of low-flying books, but you can’t have everything.
I’ll miss the long haul flights, not least because I can’t imagine any other circumstances in which I would have the joyous experience of being forcibly separated from the non-stop ringing of my mobile phone for 12 hours.
But I can again look forward to nipping over to Paris on the Eurostar; the short flight to southern Spain, where I still have an apartment; the easy train access to London’s vast cultural experiences.
And as people keep telling me: LA’s not going anywhere and I can return anytime I like. In the words of Tony Blair . . . Well, I’m not sure I’ll ever find out what they are.
But as journeys go, mine’s been a great one.
I’d been reading extracts from Tony Blair’s memoirs on the train on my way to Heathrow. Leaving his sniping about Gordon Brown aside, his excessive use of the exclamation mark and the awful title, A Journey (living in LA, I am so sick of everybody’s bloody emotional and spiritual journeys), I thought there was enough of interest to warrant my buying a copy for the long flight back to LA.
The problem was, that as it is number one on the WH Smith bestseller list, it was on the top shelf. Not being one for girlie mags, and being a semi-dwarf, I have never been over- familiar with the top shelf, so I took what seemed like the easiest route, stretched up with a kind of little hop, too, and tried to grab a copy.
Big mistake. The book I grappled with flew off the shelf, crashed onto my face, cut my cheek open and left me with a whacking great bruise and in rather a lot of pain.
It’s a big book. Well, it’s a big book for a small cheek and rather delicate cheekbone. It was a veritable weapon of mass destruction, to be honest, and an attack that left me having to fill out a personal injury form while pressing an ice-pack to my face.
I really wish I’d paid more attention to those TV ads fronted by Billy Murray, who used to be in The Bill and EastEnders; he’s now on screen telling you how to get a lawyer to sue the arse off people who piss you off. I vaguely recall that his ads are for criminal lawyers, and I’m not entirely sure whether a book would technically qualify as an assailant, but I’m sure it’s worth a call.
In the Star Alliance lounge, where I went to recover from my attack, John from WH Smith and Susan from Air New Zealand administered to my needs, and the staff on board ANZ checked on my wellbeing throughout the flight.
As for Tony’s book, I never even opened it. It stayed in the overhead locker for the entire 12 hours, as there was no way I was going to risk another mid-air collision with the thing.
I can never decide what to do for entertainment on the plane. I usually buy half a dozen books but never get to read them, because most passengers pull down the window blinds within minutes of being airborne, and leave the cabin in relative darkness.
I’m running out of films, too, as I have made the journey so often (that’s journey with a small “j”, Tony! And that’s the way to use an exclamation mark, by the way!! And that's not.).
The Lovely Bones and My Sister’s keeper had me sobbing so uncontrollably throughout, I though I would need paramedics to resuscitate me on arrival. Dying, or already dead young girls are not the stuff of in-flight entertainment, I have decided.
I loved Ricky Gervais’s The Invention of Lying, which has an immense profundity at its comic heart; and yesterday I really enjoyed Sex and the City II, along with The Juliet Letters.
Mind you, it was hard to concentrate on either, as the woman in the opposite aisle was laughing so much throughout the episodes of Only Fools and Horses she was watching, I thought she would have to be sedated.
I’ve been making the journey regularly for nearly two years now, and this one, the penultimate one before returning to the UK at the end of the month, was an emotional one.
I’ve made quite a few friends, both among passengers and staff. I’ve travelled with celebrities – Sharon Osborne, La Toya Jackson, Mel B – and chatted to many writers and producers.
I’ve eaten both great food (ANZ) and not so great (Virgin). I’ve travelled in a wheelchair to the plane when I did my back in, and I’ve lost a hugely expensive tennis bracelet that I still can’t bear to think about.
I’ve seen more films than I ever would have managed to do on dry land, and written thousands upon thousands of words of my book.
I’ve cried when travelling to or from a funeral or memorial service, and I’ve travelled with great excitement when knowing I am going to see family or friends and share in more joyous activities in their lives.
Most significantly, perhaps, the fear I once had of flying has completely disappeared. It certainly feels a lot safer than trying to cross the road in LA.
True, that fear has been replaced by a fear of low-flying books, but you can’t have everything.
I’ll miss the long haul flights, not least because I can’t imagine any other circumstances in which I would have the joyous experience of being forcibly separated from the non-stop ringing of my mobile phone for 12 hours.
But I can again look forward to nipping over to Paris on the Eurostar; the short flight to southern Spain, where I still have an apartment; the easy train access to London’s vast cultural experiences.
And as people keep telling me: LA’s not going anywhere and I can return anytime I like. In the words of Tony Blair . . . Well, I’m not sure I’ll ever find out what they are.
But as journeys go, mine’s been a great one.
Sunday, August 22, 2010
Marijuana Or Martini? The Choice Is Yours 8/22/10
It’s a thin line between being laid back and being lazy, a fact to which several hundred people I have met here bear witness.
While there are many incredibly hard-working individuals who come to California in search of fame and fortune, there are even more who come in search of a lifestyle that allows them to be even more bone idle than they managed to be back in their home country.
Because the US is a country in which everything seems possible, and anyone can be anything they want to be, the spirit of optimism rides high; the problem is that the spirit of delusion rides equally high, and everyone thinks they are going to make it, irrespective of talent, and irrespective of their ability or desire to put their noses to the grindstone.
Personally, when I arrived, I worked very, very hard, often right through the night. I rediscovered a passion for writing that I had not experienced in some years, the toils of journalism having knocked out some of my creativity for different sorts of projects.
But as time has gone on, I have felt a slight lethargy creeping in, a desire to “chill out” more, which, while being beneficial in many ways to my health, has made me feel increasingly irritable and restless.
Excessive chilling out can be as frustrating as excessive stress, and it can smooth the rough edges of creativity – you only have to look at the crap that Hollywood turns out to know that.
The endless warm weather is undoubtedly a relaxant. In the UK, if the sun shines on a Bank Holiday, we rush to throw ourselves into vats of Stella in pub gardens and beachside bars; but if you drank every time the sun shone here, you would never be sober.
The misery of bad weather makes Brits drink a lot more, and their lifestyle is a lot more stressed. The cycle is one of stress at work/worry about money = drinking to forget and reduce stress = more stress, because nothing has fundamentally changed.
When the sun is permanently shining, it is actually very hard to keep drinking, because dehydration induces a craving for little else other than water or, in my case, gallons of PG Tips.
The vast open spaces of LA in particular, are also contributory to the emotional spaced-out-ness of its residents. You just don’t literally bump into anyone in the streets here; yes, people spend an inordinate amount of time in their cars, but when out and about, there is a feeling of spaciousness that, coupled with the ability to live so much of one’s life outdoors, cannot help but contribute to a feeling well-being. I walk miles every week and love the fact that I see so few people along the way (even if the police are a little suspicious of folk a pied).
When I recently returned to London, I felt like a marching ant in Oxford Street: being hurtled along, against my will, to whatever hell my body was being forced. I was terrified.
This week, however, I discovered another contributing factor in California’s laid-back state of mind: marijuana. Lots of it.
I know a handful of people in the UK who are prescribed marijuana for medical reasons, and others who have taken the drug recreationally. Among the first group, I have seen the benefits; among the latter, I have seen a few people who appeared to function perfectly well taking it.
But I have also witnessed that heavy marijuana use often goes hand in hand with unemployment (and yes, I appreciate that most people are unemployed for a whole host of other reasons) or, at best, under-achievement; I have seen it lead to usage of heavier drugs.
There have also been, sadly, a few in whom I have witnessed increasing use of the drug appearing to induce psychoses, with often tragic results.
As with all drugs, the goal-posts are ever shifting, according to medical research and our own experience, and in the case of marijuana I am no expert as to the short or long term physical effects.
But in California, it is synonymous with the laid back lifestyle, and it's everywhere. When I arrived, a few people told me that they could recommend some doctors where I could obtain “medicinal marijuana”, a phrase that apparently gets around the legalities. I politely declined and haven’t heard or seen much about it since.
Occasionally, it gets a mention in TV court shows, and in one recent People’s Court, a man was suing his ex, because he gave her marijuana, which she smoked but didn’t pay the full amount for – and she was counter-suing him, because it was allegedly inferior stuff. “California! Dontcha love it!” said Judge Milian.
This week, however, I went to Venice Beach, which might as well be called Marijuana Marina, for all the cannabis on offer there.
Every few steps, another man approached, pointing to a doorway, where, apparently, a highly reputable doctor was inside, handing out medicinal marijuana. The smell of the stuff was so intense along the board-walk, I felt I was getting enough already, without having to pay anything for it.
Gosh, it was bad. A really sickly, sweet smell, that seemed to permeate every pore in my body.
Venice is where the really, really lazy people hang out, I discovered. I hadn’t been there for 20 years and thought that maybe it had cleaned up its act, but nothing of the sort. It’s dirty, scruffy, a bit scary, and makes the Kiss Me Quick culture of Blackpool look like Key West.
There was only one place where you could have anything remotely decent to eat or drink along the front: the Sidewalk Café (apparently famous, though heaven knows why), barely better than a roadside caff, and with every table boasting a plastic bottle of Heinz tomato ketchup the size of a small baby.
I walked to nearby Santa Monica, roughly three miles away and a tad more civilised. It still has the air of a slightly downmarket UK seaside town, but at least you can breathe the air there.
But the edginess that inspired me when I first arrived and which sustained me for about six months has definitely diminished. Many of my reasons for leaving I wrote about two weeks ago; but another reason is my feeling increasingly out of kilter with this all too laid back lifestyle - and, in my case, that's nothing to do with the availability of marijuana. The drug is just one of a whole host of factors that keeps large sections of this city in a state bordering on rigor mortis.
As I said, it’s a thin line between laziness and being laid back, and I don’t want that line to get any thinner.
At the end of the day, there’s more to life than sunshine.
While there are many incredibly hard-working individuals who come to California in search of fame and fortune, there are even more who come in search of a lifestyle that allows them to be even more bone idle than they managed to be back in their home country.
Because the US is a country in which everything seems possible, and anyone can be anything they want to be, the spirit of optimism rides high; the problem is that the spirit of delusion rides equally high, and everyone thinks they are going to make it, irrespective of talent, and irrespective of their ability or desire to put their noses to the grindstone.
Personally, when I arrived, I worked very, very hard, often right through the night. I rediscovered a passion for writing that I had not experienced in some years, the toils of journalism having knocked out some of my creativity for different sorts of projects.
But as time has gone on, I have felt a slight lethargy creeping in, a desire to “chill out” more, which, while being beneficial in many ways to my health, has made me feel increasingly irritable and restless.
Excessive chilling out can be as frustrating as excessive stress, and it can smooth the rough edges of creativity – you only have to look at the crap that Hollywood turns out to know that.
The endless warm weather is undoubtedly a relaxant. In the UK, if the sun shines on a Bank Holiday, we rush to throw ourselves into vats of Stella in pub gardens and beachside bars; but if you drank every time the sun shone here, you would never be sober.
The misery of bad weather makes Brits drink a lot more, and their lifestyle is a lot more stressed. The cycle is one of stress at work/worry about money = drinking to forget and reduce stress = more stress, because nothing has fundamentally changed.
When the sun is permanently shining, it is actually very hard to keep drinking, because dehydration induces a craving for little else other than water or, in my case, gallons of PG Tips.
The vast open spaces of LA in particular, are also contributory to the emotional spaced-out-ness of its residents. You just don’t literally bump into anyone in the streets here; yes, people spend an inordinate amount of time in their cars, but when out and about, there is a feeling of spaciousness that, coupled with the ability to live so much of one’s life outdoors, cannot help but contribute to a feeling well-being. I walk miles every week and love the fact that I see so few people along the way (even if the police are a little suspicious of folk a pied).
When I recently returned to London, I felt like a marching ant in Oxford Street: being hurtled along, against my will, to whatever hell my body was being forced. I was terrified.
This week, however, I discovered another contributing factor in California’s laid-back state of mind: marijuana. Lots of it.
I know a handful of people in the UK who are prescribed marijuana for medical reasons, and others who have taken the drug recreationally. Among the first group, I have seen the benefits; among the latter, I have seen a few people who appeared to function perfectly well taking it.
But I have also witnessed that heavy marijuana use often goes hand in hand with unemployment (and yes, I appreciate that most people are unemployed for a whole host of other reasons) or, at best, under-achievement; I have seen it lead to usage of heavier drugs.
There have also been, sadly, a few in whom I have witnessed increasing use of the drug appearing to induce psychoses, with often tragic results.
As with all drugs, the goal-posts are ever shifting, according to medical research and our own experience, and in the case of marijuana I am no expert as to the short or long term physical effects.
But in California, it is synonymous with the laid back lifestyle, and it's everywhere. When I arrived, a few people told me that they could recommend some doctors where I could obtain “medicinal marijuana”, a phrase that apparently gets around the legalities. I politely declined and haven’t heard or seen much about it since.
Occasionally, it gets a mention in TV court shows, and in one recent People’s Court, a man was suing his ex, because he gave her marijuana, which she smoked but didn’t pay the full amount for – and she was counter-suing him, because it was allegedly inferior stuff. “California! Dontcha love it!” said Judge Milian.
This week, however, I went to Venice Beach, which might as well be called Marijuana Marina, for all the cannabis on offer there.
Every few steps, another man approached, pointing to a doorway, where, apparently, a highly reputable doctor was inside, handing out medicinal marijuana. The smell of the stuff was so intense along the board-walk, I felt I was getting enough already, without having to pay anything for it.
Gosh, it was bad. A really sickly, sweet smell, that seemed to permeate every pore in my body.
Venice is where the really, really lazy people hang out, I discovered. I hadn’t been there for 20 years and thought that maybe it had cleaned up its act, but nothing of the sort. It’s dirty, scruffy, a bit scary, and makes the Kiss Me Quick culture of Blackpool look like Key West.
There was only one place where you could have anything remotely decent to eat or drink along the front: the Sidewalk Café (apparently famous, though heaven knows why), barely better than a roadside caff, and with every table boasting a plastic bottle of Heinz tomato ketchup the size of a small baby.
I walked to nearby Santa Monica, roughly three miles away and a tad more civilised. It still has the air of a slightly downmarket UK seaside town, but at least you can breathe the air there.
But the edginess that inspired me when I first arrived and which sustained me for about six months has definitely diminished. Many of my reasons for leaving I wrote about two weeks ago; but another reason is my feeling increasingly out of kilter with this all too laid back lifestyle - and, in my case, that's nothing to do with the availability of marijuana. The drug is just one of a whole host of factors that keeps large sections of this city in a state bordering on rigor mortis.
As I said, it’s a thin line between laziness and being laid back, and I don’t want that line to get any thinner.
At the end of the day, there’s more to life than sunshine.
Saturday, August 21, 2010
That's Another Fine Mess . . . 8/21/10
Has there ever been a nation in the history of civilisation that opened its mouth so much and yet said so very little as the USA?
Yes, it’s been another nightmare week in the LA service industry that so enamoured me when I first arrived.
Having finally managed to sort out my ongoing saga too boring to detail with Best Buy, this week it was the turn of the grocery store, Vons.
As I do not have a car, I have been mostly using the store’s online delivery service. Vons, like its sister store, Pavilions, is, in fact, Safeway, and far cheaper than, say, Ralph’s or Wholefoods. Every few weeks, Vons will deliver your groceries for free, although this is usually dependent upon your purchasing five items from whatever their specials of the week happen to be.
So, for example, when they had a healthy options week, you could get a free delivery if you bought things such as vegetable juice, bran flakes, oatmeal bars – stuff you would never normally touch, let alone swallow, but, for the sake of saving $6.95, were prepared to spend three times that amount on the useless products.
I was having a party and therefore bought the wine in bulk, when I saw a special offer allowing you free delivery on an order over $150. So far, so good – well, almost. Apart from the defrosted pizzas, the bulk order of creamed corn instead of peas, and soft drinks clearly belonging to another order. Customer service ignored my complaining e-mail.
When the party came around some weeks later, two of the bottles of Pinto Grigio turned out to be corked, so I contacted the store to see how they might be replaced.
Now, you have to know this about every single American in LA (at least, the ones I have met): they know nothing, nada, zilch, about wine. Every restaurant, every bar, every snooty bloke sitting down once a month with his mates for a blind “tasting” (basically: rich, ignorant, old guys with nothing better to do - and you see them in many hostelries) – they wouldn’t know a decent wine if it spat at them.
On the few occasions when I have had to send back a corked bottle, the members of staff have examined the glass, declaring that they cannot see any cork floating in it; or they have just looked at me blankly.
And it's not just a problem with corked wine. This week, I had to send back a 2007 Tavel because it had, quite simply, been kept too long in the wrong temperature and had turned to sherry; I know that Tavel is a dark rose, but honestly, I’ve seen more attractive diverticulitis.
The waiter was polite in removing the offending receptacle, but with the comment: “Well, if you don’t like it.” “No,” I said. “It’s not that I don’t like it; it’s bad.” More blank stares.
Bar, restaurant, or five star hotel, it’s been the same story every time, so I wasn’t holding out much hope for the Vons sommelier.
Sure enough, after being put through to various people on the phone, each claiming to be a different branch of Customer Service, I tracked down the store from which my wine had originated. But no. I could not return it, as it had been bought online. More calls. This time: no, any goods had to be returned within 48 hours; it was “company policy”.
So, I said, if I buy 20 bottles of wine, I have to taste them all within 48 hours, purely to ascertain whether they are corked, in order to be allowed to bring them back? Apparently, yes. But then, according to the small print, no; I discovered that it’s not even that easy. Once wine has been delivered for an online order, it cannot be returned – for any reason.
None of the people I spoke to knew what a corked wine was, anyway, so I have downloaded the Wikipedia definition, which I intend to show to everyone I meet who pleads ignorance on the matter.
It’s an awful lot of effort to go to for the presence of a bit of 2,4,6-trichloroanisole (TCA) (that’s corked, for those of you still in the dark; and smell a wet dog, if you’re still confused as to what you should be sniffing for); but why should anyone lose their money because Vons has a policy on refusing to accept returns on what are, essentially, damaged goods?
So, my disillusionment with the service industry that so impressed me when I arrived, continues. The “Yes, ma’am, I can help you with that today” continues to mean “No chance” with every single company I am trying to wind up my affairs with.
I’m going to need more alcohol just to get me through it. I’m just not going to be buying it from Vons.
I’ll just head for the Napa Valley, hook myself up to a vine and cut out the middle man.
Yes, it’s been another nightmare week in the LA service industry that so enamoured me when I first arrived.
Having finally managed to sort out my ongoing saga too boring to detail with Best Buy, this week it was the turn of the grocery store, Vons.
As I do not have a car, I have been mostly using the store’s online delivery service. Vons, like its sister store, Pavilions, is, in fact, Safeway, and far cheaper than, say, Ralph’s or Wholefoods. Every few weeks, Vons will deliver your groceries for free, although this is usually dependent upon your purchasing five items from whatever their specials of the week happen to be.
So, for example, when they had a healthy options week, you could get a free delivery if you bought things such as vegetable juice, bran flakes, oatmeal bars – stuff you would never normally touch, let alone swallow, but, for the sake of saving $6.95, were prepared to spend three times that amount on the useless products.
I was having a party and therefore bought the wine in bulk, when I saw a special offer allowing you free delivery on an order over $150. So far, so good – well, almost. Apart from the defrosted pizzas, the bulk order of creamed corn instead of peas, and soft drinks clearly belonging to another order. Customer service ignored my complaining e-mail.
When the party came around some weeks later, two of the bottles of Pinto Grigio turned out to be corked, so I contacted the store to see how they might be replaced.
Now, you have to know this about every single American in LA (at least, the ones I have met): they know nothing, nada, zilch, about wine. Every restaurant, every bar, every snooty bloke sitting down once a month with his mates for a blind “tasting” (basically: rich, ignorant, old guys with nothing better to do - and you see them in many hostelries) – they wouldn’t know a decent wine if it spat at them.
On the few occasions when I have had to send back a corked bottle, the members of staff have examined the glass, declaring that they cannot see any cork floating in it; or they have just looked at me blankly.
And it's not just a problem with corked wine. This week, I had to send back a 2007 Tavel because it had, quite simply, been kept too long in the wrong temperature and had turned to sherry; I know that Tavel is a dark rose, but honestly, I’ve seen more attractive diverticulitis.
The waiter was polite in removing the offending receptacle, but with the comment: “Well, if you don’t like it.” “No,” I said. “It’s not that I don’t like it; it’s bad.” More blank stares.
Bar, restaurant, or five star hotel, it’s been the same story every time, so I wasn’t holding out much hope for the Vons sommelier.
Sure enough, after being put through to various people on the phone, each claiming to be a different branch of Customer Service, I tracked down the store from which my wine had originated. But no. I could not return it, as it had been bought online. More calls. This time: no, any goods had to be returned within 48 hours; it was “company policy”.
So, I said, if I buy 20 bottles of wine, I have to taste them all within 48 hours, purely to ascertain whether they are corked, in order to be allowed to bring them back? Apparently, yes. But then, according to the small print, no; I discovered that it’s not even that easy. Once wine has been delivered for an online order, it cannot be returned – for any reason.
None of the people I spoke to knew what a corked wine was, anyway, so I have downloaded the Wikipedia definition, which I intend to show to everyone I meet who pleads ignorance on the matter.
It’s an awful lot of effort to go to for the presence of a bit of 2,4,6-trichloroanisole (TCA) (that’s corked, for those of you still in the dark; and smell a wet dog, if you’re still confused as to what you should be sniffing for); but why should anyone lose their money because Vons has a policy on refusing to accept returns on what are, essentially, damaged goods?
So, my disillusionment with the service industry that so impressed me when I arrived, continues. The “Yes, ma’am, I can help you with that today” continues to mean “No chance” with every single company I am trying to wind up my affairs with.
I’m going to need more alcohol just to get me through it. I’m just not going to be buying it from Vons.
I’ll just head for the Napa Valley, hook myself up to a vine and cut out the middle man.
Thursday, August 12, 2010
Amazing, Awesome, Aw, Just Shut The Hell Up 12th August 2010
There are only two words that Americans in LA use to express their enthusiasm: awesome and amazing.
Unlike Brits, for whom “quite good” and “enjoyable” are regarded as commendable expletives, nothing here is ever less than knocking your socks off, being blown away by, knocking you down with a feather, dog’s bollocks, et al – in other words (two, to be precise): awesome, or amazing.
Both words were much in evidence this week at the live shows in LA of America’s Got Talent, which for the first time featured acts hitherto known only on YouTube (which is where most of them should have stayed).
Inevitably, this resulted in a bunch of mediocrities taking to the stage with their dubious “talents”, but that didn’t stop them from expressing their delight at the awesomeness of the occasion.
Ten year-old Jackie Evancho, who wowed the crowd with her powerful rendition of O Mio Babino Caro, made it through to the semi-final in Las Vegas, and said the whole thing had so far been “amazing”. Okay, she’s a kid and can be forgiven for feeling overwhelmed by the occasion, but it was the same for everyone else.
Don’t they teach them any other adjectives in school here?
As a side point, was Jackie that awesome anyway? She was a very cute kid, with a powerful, pure voice, and youngsters invariably do well in these competitions. But in the UK version of the show, this really annoys me at times.
Go to the annual Eisteddfod in Wales every year, where young kids with AMAZING voices are two a penny. They never make it onto the UK version of Britain’s Got Talent, because they are, quite simply, too talented. One gifted child standing out on a freak show (which is what BGT increasingly is) can be regarded as a phenomenon; put him or her alongside another dozen talented kids, and the first one’s mediocrity will shine through.
Jackie Evancho has a very strong, melodic voice, but dreadful breathing technique, which resulted in poor phrasing (less pushing for power would have solved this, so there). She is still terrific, but there are still equally impressive youngsters of her age out there (Charlotte Church was brilliant beyond belief at this age). But hey, Jackie fits the bill of the TV show.
It has also been an amazing, awesome time for Ali Fedotowsky, who, in ABC’s reality show, The Bachelorette, this month, chose her husband, Roberto Martinez, from a cast of 25 hopefuls. Ali and Roberto Martinez got engaged at the end of the series, and have this week been walking hand in hand around LA, or seeking even more publicity in a sky blue metallic Volkswagen convertible, driving around San Diego.
Their first appearance after the show’s finale was on Jimmy Kimmel’s late-night talk show, where the host drew attention to the number of times the word “amazing” had been uttered throughout the series. Ali was amazing, said the guys; the guys were amazing, said Ali; Iceland was amazing (Ali); the experience was amazing (everyone). On and on and on.
Ali was amazingly irritating, with her nasally drawn out syllables every time she said “amaiiiirrrzing” or “Awwwwwsome”. I couldn’t help feeling that if Bart Simpson had turned up as one of her suitors, Ali would have expressed just as much amazingness towards him, and even towards his dysfunctional family (yes, all the families of the men she visited were amaiiiirrrzing, too).
When I first arrived here, I loved the enthusiasm that greeted me in every restaurant and shop. I liked the service at the end of the phone – “Yes, ma’am, I can help you with that today.” The irritating aspect of it now is not that it is deliberately false (they genuinely do go out of their way to help); it’s the monotony of the tone in which everything is said, and the fact that the promised help rarely brings about a satisfactory result.
I never know whether I am speaking to a machine or a human at the end of the line and now ask, just before I start detailing my problem, which it is, for fear of being given a star-key option at the end of my diatribe. And then, more often than not, the person who promises to help me at the start of the conversation can do nothing of the sort.
Take Best Buy. I think I must now have spoken to everyone in the organisation, each of whom turned out to be less helpful than the person before. I can only reiterate the slogan I adopted from day one with this dreadful store: Best Buy somewhere else.
Yesterday, I was talking on the phone to a woman from Time Warner Cable, who assured me she could help in my request to scale down my service in the weeks before I return to the UK. She told me she loved my English accent and always felt the need to compliment one when she heard it. I pointed out that it was Welsh and proceeded to give her a geography lesson regarding the four-country break-up of the United Kingdom.
In her excitement, she pressed all the wrong buttons and had to start the operation again. “I didn’t know that,” she went on. “But then how would I, if I’ve never been there.”
Duh! We are handcuffed to you on every battlefield! How about dipping into books, TV, the internet, newspapers? I’ve never been to the White House, but I still know it was occupied by an amazing nobhead before November 2008.
The LA Dictionary of Wonder is undoubtedly the smallest in the world. Once you’ve dispensed with the words awesome and amazing, there is little left for anyone to say. This inability to find suitable words has resulted in the “NoNoNoNoNo” culture, which you can find not only in everyday conversation, but in just about every TV show, whether it be reality, drama or comedy - and not just in LA.
Take a look at Friends again, and Rachel in particular. When she is not being amazed or over-awed, she is wagging her finger in a contradictory manner and saying “NoNoNoNoNo”, because she has already run out of words to express extreme emotion.
Yes, it’s nice to be treated courteously, instead of someone throwing you your burger and never looking you in the eye (you know who you are, Burger King on Paddington Station), and enthusiasm, encouragement and positivity can cheer up the most dreary of days; but after 18 months, it’s getting in my face.
The promise of helpful assistance is rarely forthcoming in the long term, and things that people profess to be awesome or amazing are invariably less than mediocre; in fact, if I’m being honest, they’re often crap.
Not everything in life has to be awesome or amazing, and throwing these words around willy nilly may give everyone a level playing field, but it’s a very hollow one.
Sometimes, in life, things are just okay.
And you know something? That’s okay.
Unlike Brits, for whom “quite good” and “enjoyable” are regarded as commendable expletives, nothing here is ever less than knocking your socks off, being blown away by, knocking you down with a feather, dog’s bollocks, et al – in other words (two, to be precise): awesome, or amazing.
Both words were much in evidence this week at the live shows in LA of America’s Got Talent, which for the first time featured acts hitherto known only on YouTube (which is where most of them should have stayed).
Inevitably, this resulted in a bunch of mediocrities taking to the stage with their dubious “talents”, but that didn’t stop them from expressing their delight at the awesomeness of the occasion.
Ten year-old Jackie Evancho, who wowed the crowd with her powerful rendition of O Mio Babino Caro, made it through to the semi-final in Las Vegas, and said the whole thing had so far been “amazing”. Okay, she’s a kid and can be forgiven for feeling overwhelmed by the occasion, but it was the same for everyone else.
Don’t they teach them any other adjectives in school here?
As a side point, was Jackie that awesome anyway? She was a very cute kid, with a powerful, pure voice, and youngsters invariably do well in these competitions. But in the UK version of the show, this really annoys me at times.
Go to the annual Eisteddfod in Wales every year, where young kids with AMAZING voices are two a penny. They never make it onto the UK version of Britain’s Got Talent, because they are, quite simply, too talented. One gifted child standing out on a freak show (which is what BGT increasingly is) can be regarded as a phenomenon; put him or her alongside another dozen talented kids, and the first one’s mediocrity will shine through.
Jackie Evancho has a very strong, melodic voice, but dreadful breathing technique, which resulted in poor phrasing (less pushing for power would have solved this, so there). She is still terrific, but there are still equally impressive youngsters of her age out there (Charlotte Church was brilliant beyond belief at this age). But hey, Jackie fits the bill of the TV show.
It has also been an amazing, awesome time for Ali Fedotowsky, who, in ABC’s reality show, The Bachelorette, this month, chose her husband, Roberto Martinez, from a cast of 25 hopefuls. Ali and Roberto Martinez got engaged at the end of the series, and have this week been walking hand in hand around LA, or seeking even more publicity in a sky blue metallic Volkswagen convertible, driving around San Diego.
Their first appearance after the show’s finale was on Jimmy Kimmel’s late-night talk show, where the host drew attention to the number of times the word “amazing” had been uttered throughout the series. Ali was amazing, said the guys; the guys were amazing, said Ali; Iceland was amazing (Ali); the experience was amazing (everyone). On and on and on.
Ali was amazingly irritating, with her nasally drawn out syllables every time she said “amaiiiirrrzing” or “Awwwwwsome”. I couldn’t help feeling that if Bart Simpson had turned up as one of her suitors, Ali would have expressed just as much amazingness towards him, and even towards his dysfunctional family (yes, all the families of the men she visited were amaiiiirrrzing, too).
When I first arrived here, I loved the enthusiasm that greeted me in every restaurant and shop. I liked the service at the end of the phone – “Yes, ma’am, I can help you with that today.” The irritating aspect of it now is not that it is deliberately false (they genuinely do go out of their way to help); it’s the monotony of the tone in which everything is said, and the fact that the promised help rarely brings about a satisfactory result.
I never know whether I am speaking to a machine or a human at the end of the line and now ask, just before I start detailing my problem, which it is, for fear of being given a star-key option at the end of my diatribe. And then, more often than not, the person who promises to help me at the start of the conversation can do nothing of the sort.
Take Best Buy. I think I must now have spoken to everyone in the organisation, each of whom turned out to be less helpful than the person before. I can only reiterate the slogan I adopted from day one with this dreadful store: Best Buy somewhere else.
Yesterday, I was talking on the phone to a woman from Time Warner Cable, who assured me she could help in my request to scale down my service in the weeks before I return to the UK. She told me she loved my English accent and always felt the need to compliment one when she heard it. I pointed out that it was Welsh and proceeded to give her a geography lesson regarding the four-country break-up of the United Kingdom.
In her excitement, she pressed all the wrong buttons and had to start the operation again. “I didn’t know that,” she went on. “But then how would I, if I’ve never been there.”
Duh! We are handcuffed to you on every battlefield! How about dipping into books, TV, the internet, newspapers? I’ve never been to the White House, but I still know it was occupied by an amazing nobhead before November 2008.
The LA Dictionary of Wonder is undoubtedly the smallest in the world. Once you’ve dispensed with the words awesome and amazing, there is little left for anyone to say. This inability to find suitable words has resulted in the “NoNoNoNoNo” culture, which you can find not only in everyday conversation, but in just about every TV show, whether it be reality, drama or comedy - and not just in LA.
Take a look at Friends again, and Rachel in particular. When she is not being amazed or over-awed, she is wagging her finger in a contradictory manner and saying “NoNoNoNoNo”, because she has already run out of words to express extreme emotion.
Yes, it’s nice to be treated courteously, instead of someone throwing you your burger and never looking you in the eye (you know who you are, Burger King on Paddington Station), and enthusiasm, encouragement and positivity can cheer up the most dreary of days; but after 18 months, it’s getting in my face.
The promise of helpful assistance is rarely forthcoming in the long term, and things that people profess to be awesome or amazing are invariably less than mediocre; in fact, if I’m being honest, they’re often crap.
Not everything in life has to be awesome or amazing, and throwing these words around willy nilly may give everyone a level playing field, but it’s a very hollow one.
Sometimes, in life, things are just okay.
And you know something? That’s okay.
Sunday, August 8, 2010
Gotcha! LAPD's Finest Hour 8/8/10
Sitting on your sofa in front of the telly can be an exhausting experience in LA.
Despite having witnessed thousands of car chases in TV dramas over my twenty-odd years as a TV critic, I cannot believe the difference in emotions when you know that you are experiencing the real thing.
The last car chase (well, crawl, to be precise) I watched on TV was that involving OJ Simpson, whose white van was followed by cops, following the murder of his ex, Nicole Brown Simpson and her lover Ronald Goldman (a crime of which he was found not guilty – okay, so he just fancied a long drive that day).
But on Thursday afternoon this week, a man who had walked into the Southwest Los Angeles Police Department and threatened officers, took to the streets in what I can only describe as hara-kiri on wheels.
It was incredible. Breathtaking. I was shouting at the screen, as the man went the wrong way up and down streets, speeding at 70 mph as the cars around him trudged by at 30.
How did I know the speed? The Man in the Helicopter that was following the chase told me. I tell you: I learned more about the streets of Downtown LA during this half hour than a year of studying Google maps could have taught me.
Then the guy mounted the pavement – still speeding. Any human would have been mown down in his path, had they been in his way; a walking Chihuahua would have been mincemeat within seconds.
The cops almost caught him at one point, but their car bonnets ended up in a kind of romantic kiss as the man sped away once more. “NOOOOOOOOOOO!” I yelled, as the runaway car sped off yet again.
At one junction, he hit another vehicle; then he narrowly missed hitting three others. And then . . . Oh, yegods, this was far, far better than Hill Street Blues had ever been . . . One of the cop cars chasing him crashed into a palm tree.
The MIH (Man In Helicopter) now had so much more to talk about. Not only was he instructing me in the intricacies of Downtown LA sidewalks and streets, he now had the job of filling me in on the state of the officer’s health.
Was he injured? If so, how severely? Oh no: surely the poor man hadn’t died (okay, MIH didn’t say this, but I was fearing the worst). And there he was again, the cop in the palm tree! All because our escapee was now going around the block.
I was exhausted. And then, at about 2.15pm, it all ended at 37th Street and Normandie Avenue (I tell you: I could be a tour guide after this), when the man hit a car and the cop cars blocked him in.
But even then, the drama didn’t end. Despite the fact that about a dozen armed cops surrounded the vehicle, the man wouldn’t budge. One cop started to smash in the rear windscreen; people in surrounding vehicles didn’t know whether to stay put or run (according to MIH – God, this guy was good); and then, back in the studio, MIH was interrupted.
A warning: we don’t know what’s going to happen next, so if there are small children watching or you were of a delicate persuasion (words to that effect), turn away now.
Ohyegods triplefold! They were going to blow the guy’s brains out! Even better, they were going to beat him to a pulp before our very eyes. And all because he had walked into a station and been a bit abusive.
Blimey. They should be in central Cardiff after a rugby international, then they’d know the meaning of abuse.
And our criminal STILL wasn’t getting out of the vehicle. Momentarily stunned (according to MIH), they finally got him out, but, when he came to, he was still resisting arrest.
Geez! How many LA cops does it take to nuke a light-bulb?
What impressed me the most about the chase was how considerate the cops were about other cars, pedestrians, small dogs (okay, my added colour again) et al, as they followed the guy – certainly a darn sight more considerate than he was being.
Unlike the cop cars in Hill Street Blues, where mowing people down got you promotion, the cops following this guy slowed down where they thought there was danger to Beverly Hills/Downtown Chihuahuas and their owners; and yet, incredibly, they still managed to keep up with the maniac.
My admiration of the LAPD remains resolute; it may have taken a dozen of them to nuke the light-bulb, but they got there in the end.
So gripped was I by the spectacle, however, that I realised I had missed Judge Alex, who is my Monday to Friday TV fix. Still, I had endured more than enough law, order, and assassinated palm trees for one day. As, I suspect, had our MIH.
What, though, he added, must the person driving the silver car that our baddie crashed into have been thinking?
How much money can I make from this on Fox News would be my guess.
Despite having witnessed thousands of car chases in TV dramas over my twenty-odd years as a TV critic, I cannot believe the difference in emotions when you know that you are experiencing the real thing.
The last car chase (well, crawl, to be precise) I watched on TV was that involving OJ Simpson, whose white van was followed by cops, following the murder of his ex, Nicole Brown Simpson and her lover Ronald Goldman (a crime of which he was found not guilty – okay, so he just fancied a long drive that day).
But on Thursday afternoon this week, a man who had walked into the Southwest Los Angeles Police Department and threatened officers, took to the streets in what I can only describe as hara-kiri on wheels.
It was incredible. Breathtaking. I was shouting at the screen, as the man went the wrong way up and down streets, speeding at 70 mph as the cars around him trudged by at 30.
How did I know the speed? The Man in the Helicopter that was following the chase told me. I tell you: I learned more about the streets of Downtown LA during this half hour than a year of studying Google maps could have taught me.
Then the guy mounted the pavement – still speeding. Any human would have been mown down in his path, had they been in his way; a walking Chihuahua would have been mincemeat within seconds.
The cops almost caught him at one point, but their car bonnets ended up in a kind of romantic kiss as the man sped away once more. “NOOOOOOOOOOO!” I yelled, as the runaway car sped off yet again.
At one junction, he hit another vehicle; then he narrowly missed hitting three others. And then . . . Oh, yegods, this was far, far better than Hill Street Blues had ever been . . . One of the cop cars chasing him crashed into a palm tree.
The MIH (Man In Helicopter) now had so much more to talk about. Not only was he instructing me in the intricacies of Downtown LA sidewalks and streets, he now had the job of filling me in on the state of the officer’s health.
Was he injured? If so, how severely? Oh no: surely the poor man hadn’t died (okay, MIH didn’t say this, but I was fearing the worst). And there he was again, the cop in the palm tree! All because our escapee was now going around the block.
I was exhausted. And then, at about 2.15pm, it all ended at 37th Street and Normandie Avenue (I tell you: I could be a tour guide after this), when the man hit a car and the cop cars blocked him in.
But even then, the drama didn’t end. Despite the fact that about a dozen armed cops surrounded the vehicle, the man wouldn’t budge. One cop started to smash in the rear windscreen; people in surrounding vehicles didn’t know whether to stay put or run (according to MIH – God, this guy was good); and then, back in the studio, MIH was interrupted.
A warning: we don’t know what’s going to happen next, so if there are small children watching or you were of a delicate persuasion (words to that effect), turn away now.
Ohyegods triplefold! They were going to blow the guy’s brains out! Even better, they were going to beat him to a pulp before our very eyes. And all because he had walked into a station and been a bit abusive.
Blimey. They should be in central Cardiff after a rugby international, then they’d know the meaning of abuse.
And our criminal STILL wasn’t getting out of the vehicle. Momentarily stunned (according to MIH), they finally got him out, but, when he came to, he was still resisting arrest.
Geez! How many LA cops does it take to nuke a light-bulb?
What impressed me the most about the chase was how considerate the cops were about other cars, pedestrians, small dogs (okay, my added colour again) et al, as they followed the guy – certainly a darn sight more considerate than he was being.
Unlike the cop cars in Hill Street Blues, where mowing people down got you promotion, the cops following this guy slowed down where they thought there was danger to Beverly Hills/Downtown Chihuahuas and their owners; and yet, incredibly, they still managed to keep up with the maniac.
My admiration of the LAPD remains resolute; it may have taken a dozen of them to nuke the light-bulb, but they got there in the end.
So gripped was I by the spectacle, however, that I realised I had missed Judge Alex, who is my Monday to Friday TV fix. Still, I had endured more than enough law, order, and assassinated palm trees for one day. As, I suspect, had our MIH.
What, though, he added, must the person driving the silver car that our baddie crashed into have been thinking?
How much money can I make from this on Fox News would be my guess.
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